Glikzo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, process, and secure your information when you visit our website or make purchases.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing/Shipping Address
- Gender (optional)
- Date of Birth (optional)
B. Payment Information
- Collected securely by third-party payment processors (Razorpay, Cashfree, Paytm, etc.)
- We do not store card numbers, CVV, UPI PIN, or passwords
C. Device & Technical Data
- IP Address
- Browser type
- Cookies
- Device ID
- Session logs
D. Order & Usage Data
- Items purchased
- Wishlists
- Return/Refund requests
- Customer support messages
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide order updates via SMS / Email / WhatsApp
- Process payments securely
- Improve user experience
- Detect fraud and unauthorized activity
- Provide customer support
- Comply with legal or taxation requirements
3. Sharing of Information
We may share your data only with:
- Payment Gateways (Razorpay, Cashfree, Paytm)
- Logistics Partners (Delhivery, Blue Dart, Ecom Express, XpressBees)
- SMS / Email service providers
- IT and hosting partners
👉 We do not sell or rent your personal data.
4. Data Security
We use:
- SSL Encryption
- Server-level firewalls
- PCI-DSS compliant payment gateways
- Access control restrictions
5. Your Rights
You may request:
- Data Access
- Data Deletion
- Data Correction
- Account Deactivation
📩 Contact us at: support@glikzo.com (update if different)
6. Cookies
We use cookies for:
- Personalization
- Login sessions
- Analytics
- Cart functioning
👉 You can disable cookies via your browser settings.
7. Updates to Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
📞 Get in Touch
Glikzo Support Team
🕒 Hours: Monday – Friday, 9 AM – 6 PM
(You can email us anytime — we respond within 24 hours)
📧 Email: support@glikzo.com